Source: European Trade Union Institute
The problem
Every employee carries a second workload no one talks about: booking appointments that require a phone call, chasing bills, coordinating repairs, managing school admin, organising family logistics. It doesn’t show up on a performance review. But it shows up everywhere else.
Of employees are experiencing at least one characteristic of burnout — up from 51% in 2021.
European workforce research, 2025
Of European employees are actively engaged at work — the lowest of any region in the world.
Gallup State of the Global Workplace, 2025
Lost annually by EU employers to work-related stress and poor mental health.
European Trade Union Institute
The shift
The era of the free yoga class as a retention tool is over. Today’s employees need something different. Not more perks. Real support.
PACO is that evolution. Not a concierge for executives. Not another app. A real world support service for how modern professionals actually live.
What paco does
PACO takes on the tasks that require time, attention, and follow-through – not just a search result.
New city, new country, everything to figure out. PACO navigates the unfamiliar so your new hire can focus on the job they came to do.
Flights, hotels, local research, visa requirements, airport transfers. Trips planned end-to-end, not just booked.
Childcare research, school enrolment, eldercare logistics, family travel. The invisible work of keeping a household running.
Return orders, chasing contractors, repairs, deliveries, grocery orders, school coordination, vet bookings.
Your physical last mile solution – where AI stops, PACO steps in.
Medical appointments, bureaucratic forms, insurance queries, utility setup, banking admin, renewals. The stuff that takes a morning to sort.
For employers
Sources: Deloitte 2024 Mental Health and Employers report;
European Trade Union Institute (ETUI).
When your team isn’t distracted by life logistics, they bring more to work. The cost of inaction is measurable, and strategic investment in support delivers a clear productivity dividend.
Supported employees report good work-life balance and positive mental health outcomes.
High-trust organisations with life admin support retain and engage top talent.
Average return for every €1 invested in workforce wellbeing.
Average first-year return on corporate life admin programmes.
How it works
PACO slots into your benefits stack without complexity. Employees submit tasks, we handle the rest. Programmes typically reach 75% adoption within three months and save an average of 3.5 hours per request handled.
STEP 01
Choose a plan. We onboard your team — takes less than a day.
STEP 02
Via message, app, or email. No training needed. Natural language, always.
STEP 03
A real human takes it on — researching, calling, booking, following up.
STEP 04
Employee gets a clear outcome. You get peace of mind and usage data.
Why paco
PACO is built for how people actually live and work today.
We’re not just another productivity app. We’re infrastructure for modern professional life — high-tech where it helps, high-touch where it counts, and
relevant to every employee on your team.
Use cases
Relocating from abroad
Housing research, utility connections, admin registration, and local logistics.
Juggling school, work, and everything else
PACO absorbs the personal logistics so the professional doesn’t suffer.
No EA, no time, high stakes
Travel planning, vendor research, appointment management — available to anyone on the team.
Living globally, navigating locally
Language barriers, unfamiliar systems, and local bureaucracy handled.
Talk to us about building a PACO programme for your company.
