we are the #1
BESPOKE SUPPORT * MULTILINGUAL STAFF * LISBON OFFICE * PORTO OFFICE * MADRID OFFICE * DEDICATED ASSISTANTS * ON THE GROUND ASSISTANCE * BESPOKE SUPPORT * MULTILINGUAL STAFF * LISBON OFFICE * PORTO OFFICE * MADRID OFFICE * DEDICATED ASSISTANTS * ON THE GROUND ASSISTANCE *
Anna Patricia2024-11-04Trustindex verifies that the original source of the review is Google. PACO has been incredibly helpful with many different admin tasks. I've been working with Ana Marta for several months now and she is extremely efficient and supportive. They've helped me manage my business, look after my apartment while I'm away, buy household items, and they have a great network of reliable handymen and specialists to put you in touch with. Definitely recommend! Stiofán Shanley2024-10-07Trustindex verifies that the original source of the review is Google. I needed help with one specific task and Paco services made sure I got it sorted and even found time to help me with other things. Thanks in particular to Sara. Rachel Conroy2024-09-13Trustindex verifies that the original source of the review is Google. I have thoroughly enjoyed working with Anna and have been consistently impressed by her professionalism and the speed with which she completes tasks. My job often involves intense ups and downs, and Paco has been invaluable in helping me navigate those challenging times. I highly recommend them! Jules Terrien2024-08-16Trustindex verifies that the original source of the review is Google. We use Paco for everything from deliveries to figuring out daily chores. We love it Mathieu Cuvelier2024-06-28Trustindex verifies that the original source of the review is Google. My wife and I have been using PACO personal assistant service since the beginning of the year. With both of us working and two kids we needed someone to help clear our administrative and odd jobs to do list. The PACO team have been so brilliant. Very professional, always eager to help and find solutions. Navigating the Portuguese administrative system can be tricky but PACO is never phased by it, they're the 'no problems, only solutions' people you need on your side. We 100% recommend it. Joshua Harvey2024-06-27Trustindex verifies that the original source of the review is Google. I'm a long time client at Paco and their services are remarkable. My assistant at Paco never turns down a challenge and will scour the country, hunting down leads until she finds the right people and suppliers, who often are not online at all. She's also willing to delve deep into complex bureaucratic processes and makes personal connections with the clerks to get us the best answers possible. Highly recommended. Alexia Cornu2024-06-24Trustindex verifies that the original source of the review is Google. I have been using Paco for a personal assistant services while managing my administrative tasks in Portugal, and I cannot recommend them enough! The level of professionalism and efficiency is outstanding. My assistant handles all the complexities of my paperwork and scheduling, freeing up a significant amount of my time and greatly reducing my mental load. This support allowing me to focus more on my personal and professional growth without the stress of mundane tasks. Highly recommended for anyone looking for assistance! S M2024-06-18Trustindex verifies that the original source of the review is Google. PACO Services are superb, they have helped me in every way possible and life is much easier due to their services. I highly recommend them. They are ultra professional, effective and friendly, a great combination. Stéphane Maarek2024-06-18Trustindex verifies that the original source of the review is Google. Really good service and a big timer saver ! Manuel de Miranda2024-06-18Trustindex verifies that the original source of the review is Google. I have been a client of PACO Services for over a year and my experience has been excellent. I have a dedicated partner (Andreia) who has been ultra supportive, professional in every way possible, always present and ready to flex with ideas and suggestions. They have a variety of flexible support packages so you will need to work out what makes most sense for your situation. The only regret is that I didn’t about PACO earlier.
FAST & EASY SIGN UP * AFFORDABLE * FLEXIBLE * CANCEL ANYTIME * NO PAID HOLIDAY LEAVE * HIRE A TEAM OF EXPERIENCED * FAST & EASY SIGN UP * AFFORDABLE * FLEXIBLE * CANCEL ANYTIME * NO PAID HOLIDAY LEAVE * HIRE A TEAM OF EXPERIENCED *
Paco was created to help get stuff done, to make life easier, more productive, efficient and fun. We’re on a mission to completing to-do-lists, to end getting bogged down in admin, to simplify the sending and receiving of packages, to getting stuff done.
Whether you’re an entrepreneur, a business owner or a busy parent, our friendly staff are here to help.
Department / Co-Founder
Account Manager
Account Manager
Account Manager
€ 329
UP TO 10 HOURS
A PA ALLOCATED TO YOU
MAIL MANAGEMENT PLAN INCLUDED
€ 449
UP TO 15 HOURS
A PA ALLOCATED TO YOU
MAIL MANAGEMENT PLAN INCLUDED
€ 549
UP TO 20 HOURS
A PA ALLOCATED TO YOU
MAIL MANAGEMENT PLAN INCLUDED
How do I assign tasks to my PA and manage my to-do list?
We’ll set up a shared Trello board for you to add your tasks. You can track their progress directly on this board. For additional context or if we require more information on a task, we’ll reach out via WhatsApp, email, or text. If you prefer using a different productivity tool, like exclusively briefing tasks through WhatsApp, we’re flexible to adapt to that.
How do I keep track of my used hours?
We use Clockify for detailed tracking of the time dedicated to each task. We encourage you to regularly review your reports and inform us if you prefer not to exceed the hours included in your subscription.
What happens if I exceed my allotted hours?
Any additional service hours beyond your plan will be billed at €35.00 per hour. For example, if you go over by 25 minutes, a half-hour charge (€17.50) will apply. However, your PA has the discretion to waive this charge under certain circumstances, like if you use fewer hours one month and slightly more the next.
What if I don't use all my hours in a month?
Please be aware that unused hours do not carry over to the next month, as our plans are not strictly based on hourly quotas. Our reports provide an estimated view of your usage. Activities like WhatsApp communication, which can be time-intensive, are not always itemized.
How are urgent tasks handled?
We strive for timely completion of all tasks but recognize the need for urgency in some cases. If a task requires immediate attention, subject to your PA’s availability, it will be billed at 1.5 times the normal hourly rate.